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Follow-Up Calls
Retaining Previous Customers
Return customers are the heart of any business. It is a lot easier to retain a customer than to find a new one. A timely follow-up can make sure you don’t lose an important customer and help you earn business referral and add on sales. Most importantly, it will help you run profitable business.

 Procedure Followed
Follow Up calls/emails/faxes can help you achieve this very important task in very efficient and cost effective manner. Our employees are trained and ready to following up on your customers from day one. Our process is very simple and can be customized to fit your unique needs. We make out bound phone calls; send follow-up emails/faxes to your customers at predefined intervals

Each phone call and correspondence is documented in our state of the art Customer Relation Follow up Management system. You can use this system to download various reports to get the real picture of your customer perception and learn about potential customer issues before they happen.